Not off the shelf. Built around how you work.
Off-the-shelf software makes you change your process. I design and build tools, automations and integrations that fit the one you have.
- Design + development
- One person, start to finish
- Nike · Apple
- A decade in operations
- Hawaiʻi
- Working with businesses anywhere
01 · Sound familiar?
Most businesses I work with aren’t short on effort. They’re short on a system.
- 01
The same information gets typed into three different places.
- 02
Requests arrive by text, email and DM, and things slip through.
- 03
A spreadsheet has become the system, and only one person understands it.
- 04
Your tools don’t talk to each other, so someone copies data by hand.
- 05
You pay for software that almost fits, then work around the rest.
- 06
Pulling a simple report takes most of a day.
If a few of these hit home, that’s the work I do.
02 · What I do.
Workflow + automation
Cut the repetitive work, and the handoffs where things get lost.
- Intake forms that route themselves
- Automatic follow-ups and reminders
- Data that syncs between the tools you already use
Custom software
Internal tools, dashboards, portals, and workflow applications.
- A portal for your clients or customers
- A dashboard your team actually checks
- A replacement for the spreadsheet only one person understands
Ongoing improvements
Fixes, new integrations and the next improvement, month to month.
- Fixes and small improvements, month to month
- New integrations as you grow
- Someone who already knows how your setup works
03 · How it works.
- STEP 01
Talk
A short call about what’s slowing you down and what you’ve already tried.
- STEP 02
Map
I look at how the work actually happens: where information comes from, who needs it next, and where it gets stuck.
- STEP 03
Build
I design and build in small pieces, so you’re using real improvements early instead of waiting months.
- STEP 04
Support
Once it’s live, I stay on for fixes, improvements and the next thing on your list.
04 · Results.
One platform for a rescue’s whole operation
6 disconnected tools → 1 platform
956 animal records and 6,161 medical records moved over from the old shelter software
Dogs, fosters, applications and donations now live in one place, and the public listings update themselves.
A field app for monthly community outreach
6 spreadsheets → 1 field app
Its grant-report export backed two 2026 disaster-relief grant applications
Outreach days run from one app instead of six spreadsheets and a dated website.
An AI pipeline for a recruiting team
Manual triage → a 6-phase AI pipeline
In daily use, with free steps running before any paid AI
Sourcing, scoring and outreach run in one place, with AI costs kept predictable.
I’m Shauna.
I design and build software for businesses that have outgrown their workarounds.
Before I built software, I spent a decade running retail programs and marketing operations for companies including Nike and Apple. I know what it looks like when a team is held together by spreadsheets, group texts and good intentions.
That’s why I start with how the work actually happens, not with the screen.
Based in Hawaiʻi, working with businesses anywhere.
More About Me
Tell me what’s slowing you down.
I work with a small number of clients at a time. Tell me about the problem and I’ll take a look. If I can help, we’ll set up a short call.
Not sure what you need? Send me the messy part.
Tell me what’s taking too long, falling through the cracks, or still being done by hand. I’ll tell you what I’d look at first.
Thanks, that’s sent.
I’ll read it properly and get back to you. If I can help, we’ll set up a short call.